For the most part, merchandisers and reps stay out of the way unless they absolutely need something, and we try to look out for them as best we can (making sure they've got a cart to work their merchandise from, answering questions, getting stuff out of the air for them), and the relationship is mutually beneficial. I love the ones who come in and do their job and are generally agreeable.
Then there's this guy.
I'm obviously not going to name any names or companies, but This Guy comes in and the first thing he does is act like he's the [GOSH DARNED] CEO or something. I'm not saying that I deserve deference or genuflection or anything, but I know that when I was merchandising for Coca-Cola, I tended to approach people wearing ties with some degree of respect.
This Guy doesn't. He walked right up to me and asked if I worked dairy (I do, it's kind of obvious when, you know, I'm putting dairy product on the shelf in the dairy section), and then proceeded to inform me that there are a couple of planogram resets coming for my department (because all the new and discontinued items weren't enough of a clue for me) and told me that I should make space on the shelf for new items (duh). This Guy then proceeds to act surprised when I tell him that we've got it handled and that no, we don't have any questions for him.
I mean, I get it, it's his job to look after his product, but I feel that he doesn't have to be so... I dunno, [LOVE]ing smug about it, like he's blessing me with information I didn't already have, that my superiors are keeping from me or whatever.
So, if you're a sales rep, please don't be an insufferable [RICHARD]. I understand that different stores have different ways of handling things, but when an associate tells you that he's got things under [STUFF]ing control, just believe that he's got things under [THINGS!]ing control.
[MORE FRUSTRATED NOISES][/rant]